June 2, 2025

Building Resilience: Shippers Turn to Final Import Mile Diversification

Why Diversifying Your Logistics Strategy Saves Money (and Headaches) for Importers 

In today’s volatile global trade environment, importers face constant pressure to keep costs low, shipments on time, and operations running smoothly. Yet many are still relying on rigid logistics models that leave them vulnerable to disruption, inflated costs, and reactive problem-solving. 

Diversifying your logistics strategy adds resilience and so many more benefits. It’s one of the most effective ways to save money, reduce risk, and avoid the operational headaches that can derail your supply chain and eat away at your margins. Whether you’re dealing with supply shortages, rate volatility, or geopolitical uncertainty, a more flexible and distributed approach to logistics is the key to staying ahead. 

Let’s explore how diversification helps importers create a more efficient, cost-effective, and stable logistics ecosystem, and how the often overlooked final import mile leg of your goods’ journey needs special attention while diversifying. 

EDRAY helps importers diversify their logistics strategy

One of the clearest benefits of logistics diversification is risk mitigation. When your supply chain relies on a single provider, port, or route, any disruption becomes costly—not just in terms of money, but in lost time, missed deadlines, and strained customer relationships. 

By distributing shipments across multiple providers, regions, and routes, importers can avoid bottlenecks, minimize exposure, and keep goods moving without a single point of failure. You can either pick multiple freight forwarding companies or third-party logistics providers who all do the same work as a way of “diversifying”, but it is recommended to instead diversify by partnering with experts for each critical stage of your supply chain. 

Let’s consider the complexity of the final import mile of your import in super high-level steps: 

  • Getting containers off the ship,  
  • Quickly scheduling a move off port property if needed,  
  • Customs clearance, 
  • Safely transporting your container to the designated distribution center or rail terminal in the right timeframe, AND… 
  • Coordinating all those moving pieces with 7+ stakeholders (origin, ocean carriers, port terminals, customs, chassis providers, dray truckers, distribution centers, rail terminals) 

Every delay avoided is time and money saved. By diversifying your supply chain strategy and working with drayage experts to run the complex drayage leg of the journey, you avoid costly mistakes that non-experts make (hello, demurrage). With your goods moving to their first destination within the US on time, you’ll enjoy fewer surprise accessorials, customer service nightmares, or emergency escalations that take your team off course.   

Diversification also improves your bottom line. When you’re not locked into a single provider, you can negotiate more favorable pricing and reduce reliance on expensive stop-gap solutions when things go wrong. When you partner with experts at each leg, you can leverage their network to drive down rates with scale as well. 

With a diversified logistics strategy, importers benefit from: 

  • Better rates thanks to competitive bidding across providers. 
  • A competitive environment across providers to keep up consistent quality service. 
  • Minimized risk by bringing freight through multiple ports to enable pivots if/as needed. 
  • Better service, because when you have all your eggs in one basket and the provider continues to fall down, it’s difficult to manage or pivot.  
  • Seasonal balance, so you’re not at the mercy of peak-season pricing or capacity shortages.

In short, you’re no longer a price taker. You have leverage. And over time, those small savings add up to significant cost reductions while also reducing the panic that comes with last-minute rate spikes or missed delivery windows. When you diversify and partner with an expert in drayage moves, you’ll always have access to top trucking companies, best rates, and top quality service. 

Supply chains are dynamic, and what worked last year might not be viable today. Heck, what worked last week sometimes gets caught in the crosshairs of political actions and needs to change this week.  

Diversification helps you build the flexibility to adjust as conditions change, saving you from scrambling to fix problems after they’ve already caused damage.  You’ll have broader service access that gives you options like specialized handling or expedited shipping when needed, without overpaying or compromising quality.  

Example:  Final import mile experts handle your critical first mile with the care it deserves coordinating all stakeholders, from ports to rail providers, warehouses, transload providers, ocean carriers, and motor carriers. 

Think of it as future-proofing. You’re building a supply chain that won’t buckle under pressure so you spend less time firefighting and fewer surprise charges that eat away at your margins. 

Performance isn’t just about speed. It’s about delivering consistently, efficiently, and with full visibility. A diversified logistics model improves all the above, without the premium price tag.  

Importers who properly diversify their supply chain enjoy: 

  • Fewer delays thanks to spreading risk and volume with partners who are experts in their mode of transportation and link of the chain.
  • Optimized transit times by matching providers to specific lanes or shipment types.
  • Greater visibility across your supply chain, which helps you make smarter decisions and catch inefficiencies early (yes, true visibility is still a challenge for many importers in 2025).

This level of performance creates a ripple effect: fewer surprises on your invoices, happier customers, and fewer expensive re-ships, expedited charges, or error corrections.  

Finally, logistics diversification isn’t just a cost-saving measure (although, that is a huge plus). It’s also a strategic move that helps you outpace competitors. When others are stuck managing crisis after crisis, you’ll be focused on execution and growth, knowing that each link in your supply chain is running smoothly by experts in their field. 

Improved resilience helps you maintain service levels when others cannot. Increased reliability enhances your brand reputation and customer retention. Wider market access opens the door to new regions and distribution models without a complete overhaul.

And perhaps most importantly, you’ll spend less time dealing with logistics fires and more time focused on strategic initiatives that drive revenue. 


Diversifying your logistics isn’t about complicating your operations. It’s about simplifying the experience of importing by removing single points of failure, unlocking better pricing, and building a foundation that flexes with your business. 

You’ll save money, reduce headaches, and gain the agility to navigate whatever challenges come next. 

If your current network feels too tied together and makes eliminating bottlenecks or bringing on additional providers more difficult, it may be time to make a change. Choose partners who understand the complexities, rates, and best practices for each step along the way to mitigate risk, keep costs down, and smooth out that bumpy supply chain of yours.  

At EDRAY, we are your partner in all-things-final-import-mile. From the time your container is on the way to the US, Canada or Mexico, our managed transportation and proprietary technology & processes make sure that your import gets handled properly and delivered on time, on cost, without a hitch.  Let’s start building a diversified, resilient network that puts you back in control! 

Reach out to learn more: Contact Our Team 


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